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LEGAL

Personalisation and Branding
All products include a one-colour print unless otherwise stated. For additional print requirements please call or email: sales@base1.co.uk

ArtWork

We can accept artwork in the majority of formats, including EPS, PDF, Corel, Quark and Illustrator. Please call or email: sales@base1.co.uk if you need any further information.

Colours

Please note print colour shades will vary depending upon material, surface and texture.

Printed Proofs

Coloured printed proofs can be made available as pre production samples. Contact our sales depratment sales@base1.co.uk for further details.

Origination

Screens, Set-Up, Foil Blocks, Dyes, Embrodery Tapes and other originations required for your order are all charged at additional costs.

Quantities
All deliveries are subject to a 5% variance from specified amount (under or over). Exact quantities may be available for an additional charge, please contact our sales depratment sales@base1.co.uk for further details.

Product Description

All items featured within this website are correct at time of publication. We can not accept responsibility for any product which may be withdrawn or altered by the manufacturer.

Unbranded Goods

Unbranded products will be supplied at a discout, which will vary according to item and quantity. Please call or email: sales@base1.co.uk if you need any further information.

Pricing
The prices shown are exclusive of VAT, origination, carriage and artwork. If your requirements differ from those illustrated, please contact our sales depratment sales@base1.co.uk

Logos and Branding

All products displaying names or trademarks within the website are not necessarily indicative of supply or endorsement by the owner of the trademark. They are merely representatives of what can be achieved with branded products.

Rush orders
Rush orders may be subject to a surcharge.

Privacy
We fully respect your privacy and at no time will we disclose your details to a third party.  Any information you provide us is used by us solely to process your order and to communicate with you about things we think may be of interest to you. If you do not wish us to contact you please let us know and we will remove you from our mailing list.

Privacy Policy

At BASE 1 Ltd, we are committed to maintaining the trust and confidence of our customers & visitors to our website. In particular, we want you to know BASE 1 Ltd is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Policy, we’ve provided information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Privacy & Sharing Policy
Only when specifically requested by visitors to the website, we will use the personal information we collect to respond to enquiries, send emails and inform visitors about new content or services available on our website. If you no longer wish us to communicate with you by post or email, please let us know via email or letter stating your exact name, your postal address and/or your email address. We will ensure that your Personal Information is removed from our mailing list.

We do not store any credit card information online or on our systems.

Marketing Purposes
We hate spam as much as you do. Our communications will always be professional, industry–oriented, and informative. Clear unsubscribe details are always shown on our e–communications. If you are a registered user, your Personal Information may be used by us to contact you in writing, or by e–mail to offer you products, offers and services that we believe are directly related to products you have previously ordered or we think you may be interested in. You can opt out of receiving Contact for Marketing Purposes at any time. Please write to the Data Protection Officer, BASE 1 Ltd, 9 Sylvan Way, Chigwell, Essex, IG7 4QB

Access to your records
You have a right to see a copy of the information we hold about you on request. If you wish to see a copy of the information we hold, please write to BASE 1 Ltd, 9 Sylvan Way, Chigwell, Essex, IG7 4QB.
Contact, information, withdrawal of consent, blocking, deletion

At any time and free of charge, you may withdraw consent to future use of your personal data, require the blocking or deletion of some or all of such data, or demand information regarding or the correction of personal data regarding you held by us.

User Initiated Contact
If you contact us by telephone or by e–mail asking for assistance or information, we may ask for or take your personal information. As well as using your Personal Information to help you, it will also be used to contact you for Marketing Purposes. We measure traffic and activity for site customer analysis & supplier reporting purposes.

Data Security
BASE 1 Ltd transmits data entered into its web forms in an unencrypted form. BASE 1 Ltd is therefore unable to guarantee that your data will not be viewed by unauthorised third parties. Otherwise, we have adopted technical and organisational measures to protect your data from loss, alteration or unauthorised access. Our employees are also obliged to keep data confidential. In addition, we have put in place mandatory corporate policies to ensure an appropriate level of data protection as defined in the EU Data Protection Directive across BASE 1 Ltd company wide. This ensures protection of your personality rights and exercise of your rights associated therewith.

Customer Data Policy
Retention and disposal of customer data held by BASE 1 Ltd

Details of your company supplied by you to BASE 1 Ltd will be kept on our secure servers as part of the normal sales process. This information to include sales person’s name, company name, address and any contact information supplied. This data will be held for a minimum of 10 years unless you specifically request either individual or company contact data to be removed.

Information you supply to us as part of the sales process on any quote or order, including your customer’s name, company name and address, will also be kept for a minimum of 10 years as part of the sales record and invoice detail unless you specifically request for that information to be removed.

The only data provided to a 3rd party is the delivery address you supply us with which must of course be given to the appropriate courier where applicable.

Disposal of personalisation details on any personalised products manufactured by BASE 1 Ltd
Personalisation that contains detail such as photographs, employee numbers and/or security numbers, barcodes or specific access data will be removed from our servers at 60 days from print date (this is mainly relevant to ID cards, and gives enough time that a monthly summary sheet can be sent and checked for accuracy before data is removed).

Personalisation that doesn’t contain data such as employee numbers etc but still includes basic detail such as name or job title will be removed from our servers at 6 months from print date (providing enough time to show a reasonable order history so customers can check what they’ve ordered, but a set time period where data will be removed).

Should you require different timescales to those above for the disposal of personalisation details we are happy to discuss your requirements.

What will be kept beyond these times is the original artwork layout for the printed or personalised item so that customers may re-order without repeating the entire sales process. This data will be kept for a minimum of 5 years unless you specifically request otherwise.

Cookies policy

Introduction

Our website uses cookies.

1.2 [We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.] OR [By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.]

About cookies

2.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

2.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

2.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

2.4 Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

Our cookies

3.1 We use both session and persistent cookies on our website.

3.2 The purposes for which they are used, are set out below:
(a) we use cookies to recognise a computer when a user visits our website and track users as they navigate the website.
(b) our cookies use IP Masking when sending the data to Google Analytics, this means no information can be used to directly identify you as a user.

Analytics cookies

4.1 We use Google Analytics to analyse the use of our website.

4.2 Our analytics service provider generates statistical and other information about website use by means of cookies.

4.3 The analytics cookies used by our website have the following names: [_ga, _gat, __utma, __utmt, __utmb, __utmc, __utmz and __utmv].

4.4 The information generated relating to our website is used to create reports about the use of our website.

4.5 Our analytics service provider's privacy policy is available at:
[http://www.google.com/policies/privacy/].

Blocking cookies

5.1 Most browsers allow you to refuse to accept cookies; for example:
(a) in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";
(b) in Firefox (version 47) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting"Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and
(c) in Chrome (version 52), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.

5.2 Blocking all cookies will have a negative impact upon the usability of many websites.

5.3 If you block cookies, you will not be able to use all the features on our website.

Deleting cookies

6.1 You can delete cookies already stored on your computer; for example:
(a) in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);
(b) in Firefox (version 47), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking "Show Cookies", and then clicking "Remove All Cookies"; and
(c) in Chrome (version 52), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Cookies and other site and plug-in data" before clicking "Clear browsing data".

6.2 Deleting cookies will have a negative impact on the usability of many websites.


 
 
 
  T: 020 8500 5649 9 Sylvan Way, Chigwell, Essex. IG7 4QB sales@base1.co.uk
legal information, privacy policy and terms of business